How to Reach Your VIP Concierge

Who This Is For:
VIPs who want fast, direct access to personalized support.

Why It Matters:
Your concierge is your cruise lifeline—before, during, and after your trip.

Contact Methods:

• Dedicated VIP phone line: [VIP number here]
• Priority email: [VIP email here]
• Member portal live chat
• Text message support (fastest for urgent needs)

When to Reach Out:

• Pre-cruise planning, booking, upgrades, and special requests
• During your cruise for changes, emergencies, or just advice
• Post-cruise for feedback, lost items, or rebooking

VIP Pro Tip:
Save your concierge’s contact info in your phone before you travel.

Concierge Contact Options:

• Dedicated VIP phone line, priority email, portal chat, text support
• Save contact info to your phone
• Reach out for pre-cruise, during cruise, or post-cruise needs